2012 Ambassador Winner

P.T. Andall Hasa Prima - Indonesia

Indonesia has one of the most sophisticated distribution networks in Southeast Asia. Its producers, distributors and retailers have integrated communications with their end users through production consulting, scouting and spray recommendations that earned it recognition in the Environmental Respect Awards in 2009.

Part of what put this entry at the top of the list this year is its commitment to thwarting illegal pesticides via consultation services and education programs with farmers. If the company discovers a distributor that sells illicit products, it ceases to do business with them.

"We report cases of illegal product-to-producer companies and in-country officers," Director Achmad Lutel says. "We also train the customers about product stewardship and how to use pesticides safely in collaboration with company label recommendations. We always promote to retailers and plantations to buy from approved dealers."

Its facilities operate efficiently largely because it holds its staff accountable for emergency procedures, and it regularly practices contingencies for spills and leaks.

"We appointed a warehouse manager to be responsible for handling emergency procedures," Lutel says. "The warehouse manager is responsible for training workers on how to execute emergency procedures, including poisoning, fire emergencies, and evacuation. The warehouse manager then creates monthly reports on incidents and preparedness."

One of the foremost services a retailer can provide for its farmer community is ongoing education. This helps transfer knowledge of general agronomic practices, IPM, biological integration and best practices that encourage the sustainable use of emerging technologies. Increasingly, it requires consultation on mixing products and recommending appropriate combination products that can help save labor and bolster yields. These emerging practices can then be logged, tracked and either replicated or amended depending on efficacy.

"We also teach our customers about safety, health and the environment when it comes to product handling. Environmental concerns will continue to be more important to communities, and influences how our customers buy and use pesticides."